Can the order be canceled after production starts?
Cancellation after procurement or production may create non-refundable costs.
General
How are vehicles prepared for export?
Typical preparation includes inspection, basic cleaning, battery or fuel management, and document matching, and ship by container or Ro-Ro.
Can we choose container or Ro-Ro?
Yes, subject to route, cost, cargo type, and shipping-line acceptance. sometime shipping by container is even more cost-effective than Ro-Ro.
Can shipping dates change after booking?
Yes. Vessel schedules and port operations can change if we inform shipping company in time. but after a booking is
When do you book the vessel?
Normally after cargo readiness, payment status, and shipping confirmation align. We usually book the shipping 2 weeks beforehand.
Do you reimburse labor for warranty work?
It may be possible where agreed; labor policy should be defined in advance.
What does battery warranty usually cover?
Yes. We can share the basic battery warranty scope before order, but the final wording should follow the signed commercial