Can documents be surrendered or telex released?
It may be possible depending on the bill of lading type and carrier policy. We can arrange according to customer’s […]
General
Can we receive scanned documents before originals?
Yes. Scanned sets are commonly shared first for checking.
What is the best practice to reduce shipment disputes?
Keep one confirmed spec sheet, one document version trail, and one clear inspection standard. Photos and Videos of cars during
Can you summarize the key order-control points?
Confirm models, exact spec, payment timing, inspection, documents, and logistics milestones in writing. We will specify it According to your
Can you provide a shipment status update?
Yes. We can update booking, loading, and ETD status. Normally the loading/fixing/protection photos, videos will be provided on request.
Who handles export customs clearance in China?
In default, Xiamen Aecoauto Technology Co.,Ltd or the manufacturer handles China-side export clearance. Feasibility depends on OEM policy, MOQ, lead
Can vehicles be delivered with a partial charge?
Yes. EV state of charge should follow practical and transport safety requirements. normally a 30-50% battery charge is recommendable.
Can we delay shipment at our request?
It may be possible for a short period, but storage cost and risk must be addressed if delaying too long
Can we accelerate lead time?
Sometimes, but rush requests may affect cost and available options. This need to be checked case by case.