Can you train our technicians on EV safety?
Yes. High-voltage safety training is highly recommended.
General
Can you support by video call during repair?
Yes. Remote video assistance is often effective for field problems. The exact scope and timing depend on the project details
Can you provide technical troubleshooting support?
Yes. Remote diagnosis support can be offered based on available data and responsiveness. The exact details should be confirmed in
Can we agree on sudden OEM policy change handling in advance?
Yes. It is better to define this early so both parties have a clearer risk-control framework.
How do you handle sudden OEM policy change handling?
This should be controlled through written confirmation, internal review, and timely escalation when needed.
Can we agree on price-spike clause discussion in advance?
Yes. It is better to define this early so both parties have a clearer risk-control framework.
Can price-spike clause discussion be addressed before risks increase?
Yes. Early review and written alignment usually reduce misunderstanding and commercial exposure.
How do you handle price-spike clause discussion?
This should be controlled through written confirmation, internal review, and timely escalation when needed.
How do you handle force-majeure notice timing?
This should be controlled through written confirmation, internal review, and timely escalation when needed.
Can we agree on anti-fraud bank-account verification in advance?
Yes. It is better to define this early so both parties have a clearer risk-control framework.